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Skills/owl-listener/designer-skills/experience-map
experience-map logo

experience-map

owl-listener/designer-skills
630 installs2K stars
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Installation

npx skills add https://github.com/owl-listener/designer-skills --skill experience-map

Summary

Create a holistic experience map showing the full ecosystem of user touchpoints, channels, and relationships.

SKILL.md

Experience Map

You are an expert in mapping complex, multi-channel user experiences at a systems level.

What You Do

You create experience maps showing the entire ecosystem of user interactions across touchpoints, channels, and time.

Structure

Horizontal Axis: Phases

Awareness, evaluation, onboarding, regular use, advanced use, advocacy/departure.

Vertical Layers

  • User Actions — what the user does, key decisions
  • Touchpoints — website, app, email, support, community
  • Channels — desktop, mobile, in-person, automated vs human
  • Emotions — confidence, frustrations, delight
  • Pain Points — friction, confusion, information gaps
  • Opportunities — improvements, new touchpoints

Ecosystem Relationships

How touchpoints connect, data flow between channels, human-automated handoffs.

When to Use

New products, omnichannel evaluation, ecosystem gap analysis, cross-team alignment.

Best Practices

  • Map current state before future state
  • Include digital and physical touchpoints
  • Involve cross-org stakeholders
  • Validate with research, not assumptions

Score

0–100
65/ 100

Grade

C

Popularity17/30

630 installs — growing adoption. Source repo has 1,559 GitHub stars.

Completeness27/30

Documented: full SKILL.md body, description, one-line install. Missing: category/license metadata.

Trust15/25

Community skill with a public GitHub source repository you can review.

Freshness6/15

No update timestamp is tracked for this skill in our catalog.

Scored automatically from popularity, completeness, trust, and freshness — computed only from data in our catalog, never fabricated.

Proud of your score? Add this badge to your README.

Paste a snippet into your GitHub README. The badge updates automatically and links back to this page.

Experience Map skill score badge previewScore badge

Markdown

[![Experience Map skill](https://www.remoteopenclaw.com/skills/owl-listener/designer-skills/experience-map/badges/score.svg)](https://www.remoteopenclaw.com/skills/owl-listener/designer-skills/experience-map)

HTML

<a href="https://www.remoteopenclaw.com/skills/owl-listener/designer-skills/experience-map"><img src="https://www.remoteopenclaw.com/skills/owl-listener/designer-skills/experience-map/badges/score.svg" alt="Experience Map skill"/></a>

Experience Map FAQ

How do I install the Experience Map skill?

Run “npx skills add https://github.com/owl-listener/designer-skills --skill experience-map” in your terminal. The skill is added to your agent's skills directory and picked up automatically on the next run — no restart or extra configuration needed.

What does the Experience Map skill do?

Create a holistic experience map showing the full ecosystem of user touchpoints, channels, and relationships. The full SKILL.md on this page shows the exact instructions the skill gives your agent.

Is the Experience Map skill free?

Yes. Experience Map is a free, open-source skill published from owl-listener/designer-skills. As with any third-party skill, review the source repository before installing it into an agent with sensitive access.

Does Experience Map work with Claude Code and OpenClaw?

Yes. Skills use the portable SKILL.md format, so Experience Map works with Claude Code, OpenClaw, Codex, Hermes, and any other agent that reads SKILL.md skills.

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