Privacy Policy

1. Introduction

Zac Frulloni trading as Remote OpenClaw ("we," "us," or "our") respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you use our website and marketplace.

2. Information We Collect

• Account details: name, email, and account information submitted during registration or checkout.
• Payment records: billing details processed by third-party payment providers.
• Purchase data: order details, product downloads, and account information.
• Support communication: messages exchanged over email, chat, and social channels.
• Basic analytics: anonymized usage data to improve site and product quality.

3. How We Use Information

• To process purchases and deliver digital products.
• To process payments and maintain order records.
• To provide optional buyer support when requested.
• To communicate operational updates and respond to requests.
• To improve our marketplace, documentation, and product quality.

We do not sell personal data to advertisers.

4. Third-Party Services

We may use third-party providers for payments, product delivery, and analytics.

• Payment processor(s) for billing and order processing.
• Digital delivery platform(s) for product fulfillment.
• Analytics providers for aggregate website performance insights.

Your use of those services may also be governed by their own policies and terms.

5. Data Handling During Support

If you contact us for optional support, you may share configuration details or other technical information. We handle these with strict confidentiality and delete them after the support session.

• We access only what you voluntarily provide for support purposes.
• We do not retain configuration details beyond the support session.
• We recommend never sharing sensitive credentials; use temporary or scoped access where possible.

6. Data Retention

We retain business records only as long as needed for purchase fulfillment, support, accounting, and legal obligations. You may request deletion where applicable.

7. Data Security

We apply reasonable technical and operational safeguards. No system is perfectly secure, so we cannot guarantee absolute security in every circumstance.

8. Your Rights

For UK users, your data rights are handled under UK GDPR and the Data Protection Act 2018. Depending on your jurisdiction, you may also have rights to access, correct, delete, or restrict your data.

To request these actions, contact us using the details below.

9. Cookies and Analytics

We use minimal cookies and analytics signals necessary for site functionality and performance monitoring. We do not run third-party behavioral ad tracking.

10. Children's Privacy

Our marketplace and products are not intended for individuals under 18, and we do not knowingly collect data from children.

11. Policy Changes

We may update this Privacy Policy from time to time. Changes are posted here with an updated date.

12. Contact

Questions about privacy: info@aidevelopers.tech, remoteopenclaw.com/marketplace or @zacfrulloni