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Skills/anthropics/knowledge-work-plugins/build-zoom-contact-center-app
build-zoom-contact-center-app logo

build-zoom-contact-center-app

anthropics/knowledge-work-plugins
942 installs21K stars
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Installation

npx skills add https://github.com/anthropics/knowledge-work-plugins --skill build-zoom-contact-center-app

Summary

Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling.

SKILL.md

Zoom Contact Center SDK - Android

Official docs:

  • https://developers.zoom.us/docs/contact-center/android/
  • https://marketplacefront.zoom.us/sdk/contact/android/index.html

Quick Links

  1. concepts/sdk-lifecycle.md
  2. examples/service-patterns.md
  3. references/android-reference-map.md
  4. troubleshooting/common-issues.md

SDK Surface Summary

  • SDK manager: ZoomCCInterface
  • Channel services:
  • getZoomCCChatService()
  • getZoomCCVideoService()
  • getZoomCCZVAService()
  • getZoomCCScheduledCallbackService()
  • Campaign support via web campaign service and campaign metadata.

Hard Guardrails

  • Initialize SDK in Application.onCreate.
  • Use ZoomCCItem to define channel + identifiers.
  • Use entryId for chat/video/ZVA.
  • Use apiKey for scheduled callback and campaign mode.
  • Release services on teardown.

Common Chains

  • Contact Center app and engagement context: ../../zoom-apps-sdk/SKILL.md
  • Contact Center API automation: ../../rest-api/SKILL.md

Operations

  • RUNBOOK.md - 5-minute preflight and debugging checklist.

Score

0–100
75/ 100

Grade

B

Popularity17/30

942 installs — growing adoption. Source repo has 20,889 GitHub stars.

Completeness27/30

Documented: full SKILL.md body, description, one-line install. Missing: category/license metadata.

Trust25/25

Published by anthropics — an official/recognized organization.

Freshness6/15

No update timestamp is tracked for this skill in our catalog.

Scored automatically from popularity, completeness, trust, and freshness — computed only from data in our catalog, never fabricated.

Proud of your score? Add this badge to your README.

Paste a snippet into your GitHub README. The badge updates automatically and links back to this page.

Build Zoom Contact Center App skill score badge previewScore badge

Markdown

[![Build Zoom Contact Center App skill](https://www.remoteopenclaw.com/skills/anthropics/knowledge-work-plugins/build-zoom-contact-center-app/badges/score.svg)](https://www.remoteopenclaw.com/skills/anthropics/knowledge-work-plugins/build-zoom-contact-center-app)

HTML

<a href="https://www.remoteopenclaw.com/skills/anthropics/knowledge-work-plugins/build-zoom-contact-center-app"><img src="https://www.remoteopenclaw.com/skills/anthropics/knowledge-work-plugins/build-zoom-contact-center-app/badges/score.svg" alt="Build Zoom Contact Center App skill"/></a>

Build Zoom Contact Center App FAQ

How do I install the Build Zoom Contact Center App skill?

Run “npx skills add https://github.com/anthropics/knowledge-work-plugins --skill build-zoom-contact-center-app” in your terminal. The skill is added to your agent's skills directory and picked up automatically on the next run — no restart or extra configuration needed.

What does the Build Zoom Contact Center App skill do?

Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling. The full SKILL.md on this page shows the exact instructions the skill gives your agent.

Is the Build Zoom Contact Center App skill free?

Yes. Build Zoom Contact Center App is a free, open-source skill published from anthropics/knowledge-work-plugins. As with any third-party skill, review the source repository before installing it into an agent with sensitive access.

Does Build Zoom Contact Center App work with Claude Code and OpenClaw?

Yes. Skills use the portable SKILL.md format, so Build Zoom Contact Center App works with Claude Code, OpenClaw, Codex, Hermes, and any other agent that reads SKILL.md skills.

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